Category: Business Communication and Etiquette

Business Communication – We cannot authorize the repair of your Smart TV since you have allowed the warranty period to expire

04 Feb
MBA Assignment Admin 0 Comment Business Communication and Etiquette

Business Communication

1. The AlphaPlus Project that your company has been working relentlessly for is unfortunately being cancelled due to competition concerns and the state of the national economy. You, as the Project Lead, are to write an email to the employees working on the Alpha Plus Project. Since this is a case of negative news that might come as a shock to your employees, you decide to start the email with an effective buffer. What is a buffer? What are the different types of buffers? Give examples of any 4 buffers you might use in the above situation.

2. Convert the following sentences from active voice to passive voice. Discuss which sentence version is more effective.

a) We cannot authorize the repair of your Smart TV since you have allowed the warranty period to expire.

b) I cannot give you a cash refund for items that you purchased over 60 days ago.

c) Hinduja Hospital does not accept patients who are not members.

d) You must submit all reports by Friday 5 PM.

e) You added the 2 columns instead of subtracting them, thus producing the incorrect total.

3. You have just finished drafting a proposal for a coveted project. You want to make sure that you haven’t overlooked anything.

a. What are the different proofreading techniques you’d employ to make sure your proposal is error-free?

b. How would you make sure your proposal is readable? Name 2 Readability Indices you could use.

Business Communication – Convert the following sentences from active voice to passive voice. Discuss which sentence version is more effective

04 Feb
MBA Assignment Admin 0 Comment Business Communication and Etiquette

Business Communication

1. The AlphaPlus Project that your company has been working relentlessly for is unfortunately being cancelled due to competition concerns and the state of the national economy. You, as the Project Lead, are to write an email to the employees working on the Alpha Plus Project. Since this is a case of negative news that might come as a shock to your employees, you decide to start the email with an effective buffer. What is a buffer? What are the different types of buffers? Give examples of any 4 buffers you might use in the above situation.

2. Convert the following sentences from active voice to passive voice. Discuss which sentence version is more effective.

a) We cannot authorize the repair of your Smart TV since you have allowed the warranty period to expire.

b) I cannot give you a cash refund for items that you purchased over 60 days ago.

c) Hinduja Hospital does not accept patients who are not members.

d) You must submit all reports by Friday 5 PM.

e) You added the 2 columns instead of subtracting them, thus producing the incorrect total.

3. You have just finished drafting a proposal for a coveted project. You want to make sure that you haven’t overlooked anything.

a. What are the different proofreading techniques you’d employ to make sure your proposal is error-free?

b. How would you make sure your proposal is readable? Name 2 Readability Indices you could use.

Business Communication – The AlphaPlus Project that your company has been working relentlessly for is unfortunately being cancelled due to competition concerns and the state of the national economy

04 Feb
MBA Assignment Admin 0 Comment Business Communication and Etiquette

Business Communication

1. The AlphaPlus Project that your company has been working relentlessly for is unfortunately being cancelled due to competition concerns and the state of the national economy. You, as the Project Lead, are to write an email to the employees working on the Alpha Plus Project. Since this is a case of negative news that might come as a shock to your employees, you decide to start the email with an effective buffer. What is a buffer? What are the different types of buffers? Give examples of any 4 buffers you might use in the above situation.

2. Convert the following sentences from active voice to passive voice. Discuss which sentence version is more effective.

a) We cannot authorize the repair of your Smart TV since you have allowed the warranty period to expire.

b) I cannot give you a cash refund for items that you purchased over 60 days ago.

c) Hinduja Hospital does not accept patients who are not members.

d) You must submit all reports by Friday 5 PM.

e) You added the 2 columns instead of subtracting them, thus producing the incorrect total.

3. You have just finished drafting a proposal for a coveted project. You want to make sure that you haven’t overlooked anything.

a. What are the different proofreading techniques you’d employ to make sure your proposal is error-free?
b. How would you make sure your proposal is readable? Name 2 Readability Indices you could use.

 

 

A recent incident of insensitive patient interaction at your hospital has tarnished your image in the media

04 Apr
MBA Assignment Admin 0 Comment Business Communication and Etiquette ,

Business Communication and Etiquette

1. Share the organizational grapevine that you have experienced in your career or industry. In your opinion please highlight how grapevine communication is beneficial & detrimental to any organization.

2. To facilitate inter-departmental cooperation, what measures would you recommend to your colleagues and subordinates to take? What kind of barriers in communication do you face and what is your strategy to overcome them?

3. You are the leader in a healthcare industry. You often work closely with your Corporate Communications and PR team so they can ensure a positive brand image for your chain of hospitals.

a. To stay updated and connected with the latest trends in the industry, state and justify your opinion on the importance of boundary spanning?

b. A recent incident of insensitive patient interaction at your hospital has tarnished your image in the media. What will you do to control the damage and handle the crisis?

To stay updated and connected with the latest trends in the industry, state and justify your opinion on the importance of boundary spanning

04 Apr
MBA Assignment Admin 0 Comment Business Communication and Etiquette ,

Business Communication and Etiquette

1. Share the organizational grapevine that you have experienced in your career or industry. In your opinion please highlight how grapevine communication is beneficial & detrimental to any organization.

2. To facilitate inter-departmental cooperation, what measures would you recommend to your colleagues and subordinates to take? What kind of barriers in communication do you face and what is your strategy to overcome them?

3. You are the leader in a healthcare industry. You often work closely with your Corporate Communications and PR team so they can ensure a positive brand image for your chain of hospitals.

a. To stay updated and connected with the latest trends in the industry, state and justify your opinion on the importance of boundary spanning?

b. A recent incident of insensitive patient interaction at your hospital has tarnished your image in the media. What will you do to control the damage and handle the crisis?

To facilitate inter-departmental cooperation, what measures would you recommend to your colleagues and subordinates to take

04 Apr
MBA Assignment Admin 0 Comment Business Communication and Etiquette ,

Business Communication and Etiquette

1. Share the organizational grapevine that you have experienced in your career or industry. In your opinion please highlight how grapevine communication is beneficial & detrimental to any organization.

2. To facilitate inter-departmental cooperation, what measures would you recommend to your colleagues and subordinates to take? What kind of barriers in communication do you face and what is your strategy to overcome them?

3. You are the leader in a healthcare industry. You often work closely with your Corporate Communications and PR team so they can ensure a positive brand image for your chain of hospitals.

a. To stay updated and connected with the latest trends in the industry, state and justify your opinion on the importance of boundary spanning?

b. A recent incident of insensitive patient interaction at your hospital has tarnished your image in the media. What will you do to control the damage and handle the crisis?

Share the organizational grapevine that you have experienced in your career or industry

04 Apr
MBA Assignment Admin 0 Comment Business Communication and Etiquette ,

Business Communication and Etiquette

1. Share the organizational grapevine that you have experienced in your career or industry. In your opinion please highlight how grapevine communication is beneficial & detrimental to any organization.

2. To facilitate inter-departmental cooperation, what measures would you recommend to your colleagues and subordinates to take? What kind of barriers in communication do you face and what is your strategy to overcome them?

3. You are the leader in a healthcare industry. You often work closely with your Corporate Communications and PR team so they can ensure a positive brand image for your chain of hospitals.

a. To stay updated and connected with the latest trends in the industry, state and justify your opinion on the importance of boundary spanning?

b. A recent incident of insensitive patient interaction at your hospital has tarnished your image in the media. What will you do to control the damage and handle the crisis?

Business Communication and Etiquette June 2018 Assignment

29 Mar
MBA Assignment Admin 0 Comment Business Communication and Etiquette ,

Business Communication and Etiquette

1. Share the organizational grapevine that you have experienced in your career or industry. In your opinion please highlight how grapevine communication is beneficial & detrimental to any organization.

2. To facilitate inter-departmental cooperation, what measures would you recommend to your colleagues and subordinates to take? What kind of barriers in communication do you face and what is your strategy to overcome them?

3. You are the leader in a healthcare industry. You often work closely with your Corporate Communications and PR team so they can ensure a positive brand image for your chain of hospitals.

a. To stay updated and connected with the latest trends in the industry, state and justify your opinion on the importance of boundary spanning?

b. A recent incident of insensitive patient interaction at your hospital has tarnished your image in the media. What will you do to control the damage and handle the crisis?

 

If your team encounters an irate customer travelling alone with a baby

11 Jan
MBA Assignment Admin 0 Comment Business Communication and Etiquette ,

Business Communication and Etiquette

Q 1) Share your most memorable interpersonal and intrapersonal interactions in the recent past at your workplace. Which principles govern interpersonal communication?

Q 2) As a customer relationship executive, it is your responsibility to convey the refusal of loan request to your loyal customer via a letter. What steps will you take while drafting the reply to ensure the customer continues to trust your services?

Q 3) You are the lead flight attendant on your aircraft. Your prime responsibility is to guide your crew to provide the best hospitality to the passengers so they prefer travelling with your airlines.

a) During greeting the passengers on board, two things are most important – eye contact and body language. What guidance will you provide to your crew on these important non-verbal behaviors?

b) If your team encounters an irate customer travelling alone with a baby who has been delayed by 7 hours owing to flight cancellation, how will you communicate so that the customer feels comfortable?

During greeting the passengers on board, two things are most important

11 Jan
MBA Assignment Admin 0 Comment Business Communication and Etiquette ,

Business Communication and Etiquette

Q 1) Share your most memorable interpersonal and intrapersonal interactions in the recent past at your workplace. Which principles govern interpersonal communication?

Q 2) As a customer relationship executive, it is your responsibility to convey the refusal of loan request to your loyal customer via a letter. What steps will you take while drafting the reply to ensure the customer continues to trust your services?

Q 3) You are the lead flight attendant on your aircraft. Your prime responsibility is to guide your crew to provide the best hospitality to the passengers so they prefer travelling with your airlines.

a) During greeting the passengers on board, two things are most important – eye contact and body language. What guidance will you provide to your crew on these important non-verbal behaviors?

b) If your team encounters an irate customer travelling alone with a baby who has been delayed by 7 hours owing to flight cancellation, how will you communicate so that the customer feels comfortable?