Organisational Behaviour June 2018 Assignment

01 Apr

Organisational Behaviour

1. What is the role of a leader in motivating his/her subordinates? Explain the impact of leadership styles on subordinates with the help of three different theories of leadership in brief.

2. In a large office an employee named Rozy may feel like a mere payroll number, but her informal group gives her personal attachment and status. With the members of her group she is somebody, even though in the formal structure she is only one of a thousand employees. She may not look forward to monitoring 750 accounts daily, but the informal group gives more meaning to her day. When she thinks of meeting her friends, sharing their interests, and eating with them, her day takes on a new dimension that makes easier any difficulty or tedious routine in her work. Suddenly Rozy developed some interpersonal and intergroup conflicts with some powerful members of the group. The group did not accept her. Her work became more disagreeable and compelled her to a transfer, to absenteeism and to a resignation.

Questions: Although informal groups may lead to several benefits, can these groups prove harmful? Suggest some measures for Rozy to check the dysfunctions of informal groups?

3. Hari Sinha is a marketing executive with Hardbyte Computer Peripherals Ltd. Hardbyte is a company with 10 years of existence and has a sound product range in computer peripherals. It sells its products at a slightly higher price in the market because of its goodwill for quality. Hari Sinha is one of the best marketing executives of the company and enjoys several company benefits for his excellent performance. Hari’s boss Sudhir Pradhan is thoroughly satisfied with his work and likes Hari. Hari likes to sell to institutional buyers rather than small-time domestic customers. Hari also likes to work on challenging customers but not at the cost of wasting too much time on to please them. He constantly keeps himself focused on the targets to be achieved for the month and tries to reach the maximum. For him, it matters to be ahead in the race of selling and therefore he works very hard and smart. Sudhir has always tried to ensure that Hari is given enough scope to explore the potential customers on his own. He of course, feels a little worried about Hari’s attitude towards those marketing executives who sell to small customers. He is at times belittling in his attitude towards them and even ridicules their efforts. However, Sudhir has tried to ignore this because of Hari’s performance.Due to the recent slack in the IT industry, Hardbyte’s business with corporate customers has dipped. Because of this Sudhir, has reallocated the targets to all the marketing executives. However, he knows Hari’s fetish for corporate clients too well. But he also knows that Hari will have to be forced to go to small customers for promoting the products. Sudhir, is aware of the fact that Hari is a man of strong likes & dislikes and hence he is in a fix. He is also apprehensive that if Hari is not given an appropriate assignment then he may even consider leaving his job. Sudhir was fully aware that Hari had no dearth of opportunities. Sudhir knows that the dilemma that he is facing is serious and will have to be resolved suitably.

Questions

a) In a rapidly changing global scenario, what is the contribution of Individual Behavior in Organizations from the perspective of attitude, and perception?

b) How understanding of personality helps in enhancing organization’s effectiveness?

Organization Behavior

02 Jul

1. Define organizational behavior, and organizational structure?

2. What is the difference between a manager and a leader? Do leaders need different skills to be effective?

3. What is the difference between a group & a team? What are the different types of work teams?

4. How would you define conflict? Distinguish between functional & dysfunctional conflicts by giving suitable examples?

5. Explain the different types of employee involvement and employee recognition programs with the help of suitable examples.

6. Select the most appropriate answer of the following:

1) The groups to which an individual aspires to belong, i.e. the one with which he or she identifies is called

a) Coalitions

b) Committees

c) Reference groups

d) Task groups

2) One small drawback of the five-stage model is that it

a) Ignores the organizational context

b) Ignores the situational factors

c) Ignores the individual attributes

d) Ignores the formal structure

3) Individual employees can be converted into team players through

a) Appropriate feedback

b) Training

c) Monitoring

d) Demonstration

4) One who tries to bring discipline and order through formal structures, plans and processes and tries to monitor performance against plans is a

a) Leader

b) Manager

c) Co-ordinator

d) Team-player

5) If the followers are able and unwilling, then the leader will have to use the

a) Authoritarian style

b) Participative style

c) Situational style

d) Strategic style

6) According to situational leadership approach, the style that denotes a high-task and a low-relationship style is

a) Selling style

b) Delegating style

c) Participating style

d) Telling style

7) Decision-making heavily depends on the individual

a) Understanding

b) Creativity

c) Perception

d) Ability

8) In formal groups and organizations, an individual has maximum access to

a) Referent power

b) Reward power

c) Legitimate power

d) Coercive power

9) In an attempt to preserve their perceptions, people tend to

a) Resist change violently

b) Ignore the change process

c) Create bottlenecks for change agents

d) Process information selectively

10) The process, which is aimed at seeking change in attitudes, stereotypes and perceptions, that groups hold of each other is called

a) Organizational development

b) Inter-group development

c) T-groups

d) Team-building

Organization Behaviour

27 Jun

Answer the following question.

Q1. Describe the impact of psychoanalytic approach on organizational behavior.

Q2. Explain informal group.

Q3. List out functions of communications.

Q4. Describe characteristics of organizational culture.

Q5. Explain humanistic psychology framework.

Q6. What is ethics? Explain managing ethical issues at work.

Q7. Describe types of reinforcement in detail.

Q8. Describe key organizational design process.