Total Quality Management
1. Choosing the right supplier involves much more than just the unit price of the product. The choice will depend on a wide range of other factors. Propose supplier selection criteria you will adopt if you were the purchase head.
2. Today achieving profit is most important objective of the organizations and quality management is the most effective approach to achieve this objective. In your opinion what approaches should an organization adopt to achieve this. Explain your answer briefly with examples.
3. Case Study M/s ABC wants to implement Total Quality Management for a competitive advantage. Quality gurus, have all stressed the importance of employee involvement for quality, therefore, the management start with total quality awareness program across the organization covering all employees.
a. Explain why you would agree with them.
b. Explain with examples how industries have implemented total employee involvement for quality.